Shopping for a new computer? Not ready to be bombarded with a bunch of computers that all appear very similar, but have a ton of differences? When comparing types of computers, you might want to consider how frequent you will (or won’t) be traveling with the computer and also how much storage space and memory will be sufficient.
A laptop computer is primarily mobile and meant to sit on your lap or even to keep in one place for an extended period of time without the commitment of a desktop. Laptops are meant to replace desktops in mobility, structure and size. They aren’t meant to be easy to travel with per say, but rather a convenience as a mobile device when compared to a desktop. A notebook computer is just another name for a laptop.
Netbook computers are like mini laptops, primarily meant for travel, and smaller and lighter than laptops. Netbooks have no CD or DVD drive built in, have less storage space, and have less computing power, though generally are less expensive and used for basic computing, like Internet surfing and word processing.
A tablet computer is a conveniently compact, single screen device used with the touch of your finger or a stylus pen. Tablets are generally used for basic gaming, movie watching, doodling, reading, social media, and basic e-mailing. The tablet market is stuck in the midst of a popularity battle with companies like Microsoft, Google, and Blackberry against the famous MAC tablet, the iPad.
Other Tablets vs iPad. Some say there’s no contest when comparing other tablets to the iPad as if the iPad is in a league of its own. That may be true, but why are so many people torn when shopping for a tablet? (Let’s save this comparison for its own blog entry.)
A convertible laptop is a laptop that transforms from a standard laptop into a touch screen tablet by twisting and flipping the laptop screen to hide the full keyboard underneath leaving just the use of the screen for use with your fingers or a stylus pen.
Desktop vs Laptop. Easily said, a desktop computer stays in one place and is basically the ultimate commitment, but allows a larger, more powerful system to be used since the cost associated with mobility is not a factor. While a laptop is meant for mobility when convenient, some features, like hardware upgrade options, are sacrificed.
The all-in-one desktop generally has similar components to a laptop, using the smaller versions of a hard drive, USB outlets, optical drive, and any other devices all enclosed or located within the computer monitor eliminating the need for a CPU tower. The all-in-one desktop comes with a full keyboard and is used just like a regular desktop, but it generally has less storage and memory when compared to a full desktop. The elimination of the CPU is a great space saver.
For more advice on which type of computer is right for you, ask a computer consultant today!
Depending on what computer programs are running when booting up your PC, you may be able to speed up the process by disabling some unnecessary programs.
In order to customize your computer startup options, you will need to do the following:
1. First, hold down the Windows Key button on your keyboard and press “R”. This combination will open the “Run” window. From here, you can type into the box “msconfig” without the quotes and hit enter.
2. You will now be in the “System Configuration” Window. Click on the “Startup” tab and look for any programs that you don’t need to start up when the computer first boots. Uncheck these items, click OK and reboot your PC.
3. When your PC comes back up, a window will appear saying that you’ve used System Configuration Utility to make a change to the startup. Check off the box to stop this reminder, then click OK.
If you need further advice on which computer programs and software you definitely need running during startup and which ones you do not, please ask our team of computer techs.
Company websites provide a few different ways to contact the business with service related questions or technical issues by listing a phone number to call, an address to mail or visit, and more commonly these days is a free online service to chat with a live customer service representative who will create a support ticket for you.
When visiting a company website looking for a way to report a technical issue, you may see a “free chat service” button on the service or support page or a little box that flies onto the screen with a photo of a person wearing a headset with text that reads, “Want to chat? Click here now”. Instead of sitting on your phone selecting options and waiting on hold for 5 minutes, live chat service provides the opportunity to get answers fast. Chatting with a customer service rep can be convenient to find out new information, report a technical issue or ask a question about a company service. The customer service representative can quickly create a new service ticket and schedule time for a technician to assist you with your issue.
Some benefits to using live chat for service or support issues are:
- Your question or issue is handled almost immediately
- Generally, you find out more information than before the chat started
- Whether your question is answered right away or an appointment is made for an actual phone call with a technician, most likely you will be more satisfied by the end of the conversation knowing an action plan
- A transcript of the entire chat conversation can be e-mailed to save in your records and for future reference
So next time you are visiting a company website looking for a way to submit a service request and you see a “Want to chat?” button, take advantage of the opportunity to chat with a live customer service rep for technical assistance or ask a general question; you will probably feel more satisfied than you did before the chat began.
Want to install a free customer chat program to service current and potential clients visiting your company website? Try using Comm100, a free customer service and customer communication software provider. Click here to read more and install the software, http://www.comm100.com/livechat/install.aspx
It’s a new year, which means it’s time for new business strategies to keep your small business evolving and always fresh and new. It’s time to develop new ways to keep your desktops clutter-free and create a much more organized office space for more efficiency all around the office.
Meet, “Future Office”.
Remember on The Jetsons, how all of their futuristic household electronics seemed so far-fetched? You were laughing back then, but now we use Skype for video phone calls across the world, electric hybrid cars, the electric Roomba vacuum cleaning robot, a single handheld device used for surfing the Internet, talking on the phone, taking photos, video chat and watching movies — also known as a the iPhone, the Segway transports security cops around the mall with authority and a bit of humor, and there’s the countless wireless electronics that allow us to break free from sitting still.
How is it that as modern technology continues to successfully evolve, using endless amounts of paper in the office is still very slow to progress? Most business owners are still not completely confident in trusting technology to improve their business lives even though their lives outside the office have improved immensely thanks to modern technology.
Future Office technology does not just mean using modern technology, like computers, projectors and printers. It refers to what we are using these modern technological machines for. No one uses a typewriter anymore because it’s not anywhere nearly as advanced as a computer and especially because it uses paper. Yet for some reason, after we type on a computer, we still bother to print the document and pop it in the mailbox or into a fax machine. While technology has evolved, the concept has remained exactly the same. Why on earth are we still printing documents to mail and fax?
The ultimate Future Office would not contain any paper. Every document would be received by e-mail, downloaded from a website, or received by an electronic fax website service. All out-going mail would be e-mailed or electronically faxed using a website service. All magazines, newspapers, bills, checks and invoices would be subscribed to online or delivered directly to your inbox.
If we have computers, then there is no more need for filing cabinets taking up space in your offices. Desk drawers would only contain a small stash of emergency post-it notes, a couple of pens, a pack of gum, and hand sanitizer. Take a look around your desk area right now. Look through your drawers. How many items do you see that exist only for the sole purpose to accommodate the use of paper? A plethora of pens and pencils, tape, stapler, tacks, paperclips, bulletin board, scissors, filing cabinets, binders, highlighters, Sharpies, folders, and envelopes. Now imagine if all of those items disappeared and ask yourself, “Do I even really need any of this stuff if we didn’t use paper?”
I bet a good third of you could go paperless tomorrow (as long as it’s a regular business day). Because you already have a computer and the internet. That’s virtually all you need. Sure you have filing cabinets full of old papers, but the operative word there is “old”; Expired, Obsolete, Ancient, In-the-past. All you need now is a scanner to scan all of your beloved (legal) documents stuffed inside your filing cabinets and load them neatly into digital folders on your hand-dandy computer.
Here at LANConnect, we provide numerous ways for you to let us know you are having a computer issue. Whether it be that your Internet connection is down, you cannot send or receive e-mails in Outlook, or no one in your office can connect to the shared drive on your company server, LANConnect makes submitting a computer support request simple.
1. The first easy way to contact LANConnect is by submitting an online support ticket using our Customer Portal.
If you don’t have a login yet, simply fill out the form on our computer support page then get used to loving the process of submitting an online ticket and getting a faster response! Normally, when you call we simply open a ticket for you, but you can cut us out of the mix and submit the ticket yourself, hassle-free!
2. Prefer to chat? How about chatting live online with a customer service representative.
When you see the “Chat Live With An Online Rep” button on www.lanconnectsystems.com/support simply click on the button, type in your issue, and the customer service rep will gladly create a ticket for you. Check for the support button Monday – Friday, 8:30am – 5:30pm. And as a convenience, after chatting with the rep a transcript of the conversation can be sent directly to your e-mail inbox. Please remember, we will only be available to assist you with opening support tickets; technical support via chat is still not yet available.
3. Back to basics; we are just a phone call away!
Call us with your computer service issue during regular business hours to discuss the precise details of your problem. We will gladly point you in the right direction, whether it be to try rebooting your computer, open a service ticket, or provide directions to our office. Call during regular business hours to get someone live @ (888)907-6080.
4. Last, but certainly not least, if time is not a concern, swing by our office and drop off your equipment.
We might even be able to start work on your technical issue that same day! While you’re here, enjoy a cup of coffee or take a tour of our office to see where all the magic happens.
Whatever method of submitting a computer support request you prefer, be daring and try a new method to see what works best for your convenience. The good news is, is that you can use whichever method you want, whenever you feel like it! To learn more about any of the computer support request methods, feel free to use any of the methods previously listed to contact us.
This is one more way we take the hassle out of everyday IT challenges.
The content of the Internet is always expanding, therefore the infrastructure of Internet service providers has to expand as well. For years, dial-up connections were sufficient to deal with the simple webpages, bulletin boards, and Usenet groups that made up the web. However, soon people found ways to compress music into manageable file sizes (the .mp3 format), create massive online databases with graphical clients (online video games), and share pictures with each other online.
DSL and Cable provided the next step allowing those mediums to flow and develop, and allow the growth of media and interactive content into forms like YouTube and Facebook. Now we have the ability to stream entire libraries of High-Def content to our systems (Hulu, Netflix) and new “cloud computing” technologies are emerging that will allow people to use the power of a system elsewhere and stream the results to their own system allowing them to use on their tablets, netbooks, and iPads, which used to be only possible with a very powerful desktop.
Net Neutrality: All Bits Are Created Equal
The concern that Internet providers have with not being able to keep up with the growth and provide speedy service is a concern that their systems will not be able to compete, and someone else like Verizon FiOS or Google Fiber will be able to step in to provide the required service by taking over and replacing them. Most DSL connections no longer qualify as “High Speed” connections under many standards and cable companies are worried that they are already having problems keeping up with systems like Verizon FiOS. As speed and bandwidth requirements increase it will require a massive investment by cable companies to improve or replace their infrastructure, otherwise they may go the way of AOL (purchased by Time Warner) and Prodigy (purchased by AT&T).
From a customer’s perspective, Internet providers were considering technology to set limits, or intentionally degrade service, allowing you to pay your monthly fee, but then tag on additional charges for allowing you to view YouTube, access Facebook, or stream from services like Netflix or Hulu. Another example would be Comcast’s recent purchase of NBC, and a concern arose that Comcast may see it as profitable to provide faster service to NBC shows and news, while degrading service to competitors like Fox News or independent news groups that are critical of Comcast business practices.
In part, net neutrality is about preventing corporate censorship and preventing unfair corporate practices, but it is more so about encouraging continued innovation and growth in technology and communications.
Net Neutrality refers to the idea that all websites are entitled to the same amount of broadband speed and space/access on the Internet. Even though an Internet service provider like Comcast could quite possibly charge space and speed of any website on its Internet service, this new law prohibits that from happening. Without this law, smaller companies that perhaps couldn’t afford to pay for the speed and space on the web will continue amongst the competition for all Internet websites.
This law neutralizes the rights of all website owners to equal presence on the Internet. However, this law was just recently put into effect…
“The FCC (Federal Communications Commission) voted to adopt “Net neutrality” rules, giving the agency regulatory power to protect the free flow of information over the Internet.
Net neutrality means that all content on the Internet must be treated equally, so Internet providers like Comcast and Time Warner Cable can’t deliver Amazon.com faster than eBay, and can’t simply block access to sites like Netflix and Hulu.
The Internet is changing and the rapid growth of online video from YouTube, Netflix and Skype is sucking up bandwidth, making it difficult for Internet providers to give speedy service to all of their customers.”
Read more & see the video on CNN.com, http://ow.ly/3xZx1
Do you think that any company willing to pay should be entitled to quicker broadband speed and more media & data space on the Internet? If you answered ‘yes’, what do you think will happen to the many start-ups and smaller businesses out there trying to make their name on the Internet in a sea of giant, international corporation’s websites?